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Most organizations have for the longest time relied on traditional phone systems which are time-consuming an expensive, but since the introduction of cloud based business phone system, all of this has changed. A cloud system is one that allows you to upload all your information and details online such that you can easily access it online. Features of a Great Cloud Phone System Auto Attendant A lot of organizations that receive a lot of calls have embraced auto phone attendants. This is an important business phone system especially if you do not have a dedicated person who answers phone calls. The auto attendant receives calls and provides the caller with the different options on how to be assisted plus allowing call transfers. Auto Call Forwarding Instead of having to do…

Cloud computing, in turn, refers to sharing resources, software, and information via a network, in this case the Internet. The information is stored on physical servers maintained and controlled by a cloud computing provider, such as Apple in regards to iCloud. As a user, you access your stored information on the cloud via the Internet.By using cloud storage, you don’t have to store the information on your own hard drive. Instead, you can access it from any location and download it onto any device of your choice, including laptops, tablets, or smartphones. Moreover, you can also edit files, such as Word documents or PowerPoint presentations, simultaneously with other users, making it easier to work away from the office.There are different types of cloud computing services available to suit different needs.…

                     With a Virtual PBX Phone System you can avail the functionality of a traditional PBX without the need for buying /installing any equipment. Instead the PBX system will be maintained at the service provider's site. You can add new features and expand the system with ease.An efficient PBX system is a compelling necessity for a company's business communication more so for incipient businesses. Any ineffective communication system can cripple an incipient business and retard its growth.A Virtual or Hosted PBX system operates through a service provider. A Virtual PBX service provider caters to a number of companies and hence utilizes multiple PBX systems with redundant components. They have the technical personnel to provide you uninterrupted 24x7 services. With competition getting…

Toll free numbers are beneficial for both small businesses and large businesses. A toll free number is a telephone number provided for customers to maintain direct contact with a company or a business representative, free of cost. The call charge is paid by the business owner. Toll free phone numbers provided by companies or small businesses encourage c ustomers to call the company representatives to know about the services provided by the company or to utilize their service, because most of the customers welcome the facility of free calls. The higher the number of customers, the greater is the chance of success in business. Toll free telephone numbers usually begin with code numbers such as 800, 866, 877 and 888. Market regulator Sebi has launched a toll free helpline for…

Effective communication is critically important for every business whatever its size and scale of operations. There have been tremendous technological advancements in the field of telecommunications in recent times and virtual phone systems are the latest communication tools rampantly used by most business houses. Virtual phone systems provide numerous advantages for all types of business enterprises and help improve overall productivity.As the name indicates, a virtual phone system is not located in the business premises of the user. The hardware and software of these business phone systems are with the service provider. The user is expected to only manage a web interface, from his/her office. When an incoming call arrives, it is received by the service provider. The service provider then routes the call in the manner the user has…

Business phone systems are an integral investment when setting up phone systems for small offices. Company communications are a key to success and as such it is very important to stay up to date with the latest technology and trends. For instance a voice over IP business phone system can save your company lots of money over time. Now that most IP based phone systems have proven to be an increasingly reliable way of communicating, it makes sense for a small business to utilize this tool effectively. Additionally the actual hardware in phone systems for small offices has improved; this is both important for functionality and also sending the right messages. You want your office to look professional because in business clients will generally make a first impression of your…